Shipping Policy

Effective Date: 12th June, 2025
Ships within Australia only

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Processing Times

All orders are processed within 1–5 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

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Shipping Rates & Delivery Times

We offer flat-rate shipping across Australia:

• Standard Shipping: $8.95 — Estimated 2–8 business days from dispatch

• Free Shipping on orders over $100

Please note: Delivery times are estimates and may vary depending on your location and courier delays beyond our control.

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Order Tracking

Once your order has shipped, you’ll receive a tracking link via email. Please allow up to 24 hours for tracking information to become active.

If your parcel appears delayed or you haven’t received tracking, contact us at info@pipinsafetyalarms.com.

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Delivery Issues & Lost Parcels

Pipin Safety Alarms is not responsible for delivery delays caused by the shipping provider or for incorrect or incomplete addresses entered at checkout.

If your parcel is significantly delayed or missing, please email us at info@pipinsafetyalarms.com with your order number so we can help investigate.

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Shipping Address Accuracy

Please ensure your shipping details are correct before submitting your order. We are not liable for orders delivered to incorrect addresses due to customer error.

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PO Boxes & Parcel Lockers

Yes, we ship to PO Boxes and Parcel Lockers within Australia.

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Local Pickup

We do not currently offer in-person pickup or local delivery services.

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International Shipping

We do not ship outside of Australia at this time.

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Need Help?

If you have any questions about your delivery, email us at:
info@pipinsafetyalarms.com